We kindly ask you to familiarise yourself with the rules of our flats.
The rules and regulations apply to all persons staying on the premises of Milo Mare Apartaments.
The stay at Milo Mare Apartaments starts at 15.00 on the first day of booking and ends at 10.00 on the last day. In special cases it is possible to arrange other arrival and departure times for Guests.
Handover and return of the flat takes place in the presence of an authorised person , always in the flat.
To make a reservation, a deposit of 20% of the fee due must be paid by bank transfer to the bank account indicated. Failure to pay the deposit within three days of a telephone or e-mail reservation results in cancellation of the reservation. In the event of cancellation 14 days prior to arrival or shortening the stay, the deposit paid is included in the operating costs and is non-refundable. The remaining balance of the stay must be paid no later than on the day of arrival.
The possibility of carrying out the cancellation without financial charge to the Guest only exists if the Guest indicates another Customer for the same flat and on the same date.
Clients are required to check in immediately upon arrival. In order to confirm identity - the Guest is obliged to show a document with a photograph.
Climatic fees in health resorts, seaside resorts, introduced by a decision of the municipal authorities (Mielno municipality) must be paid by the client on the day of arrival.
It is possible to receive a VAT invoice for your stay at Milo Mare Apartaments.
The client may not transfer the flat to other persons, even if the period for which he or she has paid the due stay fee has not expired.
Night rest is in force from 10 p.m. to 6 a.m. . During the night rest please behave in such a way as not to disturb other Guests.
Visits by non-registered persons to Milo Mare Apartaments must be arranged in advance with the owner.
The owner may refuse to provide further services to persons who violate the order and rules of the facility while staying there. In such situations, he may require them to leave immediately without refunding the fee paid for their stay.
The owners of the facility are not responsible for valuables or money left in the flats, or for loss or damage to a car or other vehicle belonging to a Guest.
For the safety and comfort of guests, smoking is strictly prohibited in the flats and other premises of Milo Mare Apartaments. Smokers may smoke outside the building. Frying fish is strictly forbidden in the apartments.
The guest bears full financial responsibility for any damage or destruction of objects, equipment and technical devices of Milo Mare Apartaments caused by him or his visitors. In the event of damage, the Milo Mare Apartaments facility staff must be notified immediately.
Due to the changeability of the weather and the occurrence of strong winds, we ask you to keep the windows closed while you are away. In addition, we ask you to carefully lock the front door each time you leave the flat and to carefully store your keys without access by unauthorised persons. The loss of keys will result in the Client incurring costs in the amount of PLN 100.
If, during your stay, you are dissatisfied with the quality of service or for any other reason dependent on the Milo Mare Apartaments staff, please report this immediately so that we can resolve the problem.
Personal belongings left by the departing Guest in the flat will be sent back to the indicated address at the Client's expense. If no such instruction is received, the items will be stored for a period of 1 month.
In high season juin - august we accept only bookings from minimum 5-6 nights.
We do not provide any information about our guests' personal data to outsiders.
Making a booking is tantamount to accepting these terms and conditions.
For families with children, a travel cot and a child high chair are available for hire.